Carolina Paper Company was started in 1999 in Oakboro, North Carolina, a town of 1460 people nestled in a river valley 40 minutes East of Charlotte. The company opened up at 516 S.Main St. and was called Carolina Paper Converters.
The company started with just two pieces of converting equipment - making jumbo roll tissue, centerpull and hardwound towels. The plant was relocated in November 2000 to the former Stanly Knitting Mills building at 349 S. Main St. Stanly Knitting Mills was the heart and soul of Oakboro, employing more than 600 people before it's closing in 1999. The building, however, continues to provide employment for the people in the area in the form of Carolina Paper.
The company has experienced solid and consistent growth, and additional manufacturing lines were purchased to meet demand. A new combo converting machine for making jumbo rolls, centerpulls and roll towels was added in May 2005 and the company added folded towels to the product line when a new multifold machine was installed in March 2009.
The company added a standard bath tissue machine to the mix in March 2010, which allowed CPC to become a full product line supplier to existing customers and opened the door to becoming a supplying partner to larger independent, regional and national accounts.
CPC’s management team is committed to growing the company and has never been afraid to invest in both people and technology. A lot of advances have been made as CPC continually strives to keep ahead of the competition by adopting the "Best Practices" of leaders in the industry. Everyone at CPC is very proud of the results of the hard work that has been put in by employees across the company to make their department more efficient, cost-effective and productive.
Here are a few examples of their hard work:
The company overhauled its whole packaging concepts and in conjunction with suppliers, overhauled the design and packaging of the product, reducing waste, improving efficiency in shipping, and lowering our carbon footprint. Plans are in place to add new automation where needed to increase efficiency.
A Total Quality Program is in place where parent rolls are checked in before being received into inventory to make sure that they meet CPC's specifications and new lab testing procedures are being put in place to check fiber content. In the factory, workers routinely pull product off the line to test through a battery of different dispensers to ensure that the product works. Cartons are time and date coded as they come off the lines so that if there are quality issues they can be traced to a machine, to a shift, to an operator and to the parent roll so that any issues can be addressed immediately. Accountability is a huge component of the Total Quality Program and everyone at CPC works hard to make this program a success.
As part of the company's IT overhaul, customer service, manufacturing, purchasing, shipping, billing and A/R functions were all interlinked and working together has never been more efficient. There are fewer errors made, less waste, and the whole process is cleaner and more enjoyable for everyone involved in these areas.
With all of these changes, one thing has remained the same at CPC since the very first day the company opened its doors for business. Commitment to customer care.
Being an independently-owned company, everyone at CPC understands how difficult it is to win a new customer and how easy it can be to lose that business.
Carolina Paper Company realizes that customers have choices and if we have the good fortune to earn your business we will do whatever it takes to maintain that business with you.
We are very proud of our company and look forward to continuing to grow with our customers into the future.